ban880 Privacy Policy

Introduction

Effective date: 1 January 2026

Ban880 ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of every player who uses our online gaming services. This Privacy Policy sets out in full detail how ban880 collects, processes, stores, shares, and protects personal information provided by players who register, deposit, play, or otherwise interact with the ban880 platform at ban880.org.

This Privacy Policy applies to all users of the ban880 platform, including registered players, visitors who browse the site without registering, and any person who contacts our support team. By accessing ban880.org or creating a ban880 account, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein.

Privacy at a Glance

Six core principles underpinning how ban880 handles your data

1. What Personal Data We Collect

Categories of information ban880 may hold about you

Ban880 collects personal data through several means: information you provide directly when registering or contacting us, information generated automatically when you use the platform, and in limited cases, information received from third-party service providers such as payment processors. The categories of personal data we collect are as follows:

1.1 Registration & Identity Data

• Full legal name as it appears on your government-issued identification document.
• Date of birth (to verify that you are at least 21 years of age).
• Residential address, including city, district, and postal code (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).
• Email address and mobile phone number used for account registration and communications.
• Username and encrypted password hash (we do not store passwords in plain text).
• Copies of identity documents submitted for KYC verification, such as National ID Card (NID), passport, or driver's licence.

1.2 Financial & Transaction Data

• bKash, Nagad, Rocket, or Upay mobile wallet numbers used for deposits and withdrawals.
• Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank account details where provided for bank transfer transactions.
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment method references.
• Bonus redemption history and wagering activity associated with promotional offers.

1.3 Technical & Usage Data

• IP address and approximate geographic location derived from your IP at the time of login.
• Device type, operating system, browser type and version, and screen resolution.
• Session logs including login timestamps, session duration, and pages visited on the ban880 platform.
• Game activity logs including game titles played, bet amounts, win/loss outcomes, and session lengths.
• Cookies and similar tracking technologies as described in Section 7 of this policy.

1.4 Communications Data

• Records of correspondence when you contact our support team via Telegram, email, or any other channel.
• Feedback, complaints, and dispute records submitted through any ban880 support channel.
• Responses to any surveys or questionnaires you voluntarily complete in connection with the ban880 platform.

2. How We Use Your Personal Data

The lawful purposes for which ban880 processes your information

Ban880 processes your personal data only for specific, legitimate purposes. We do not process data in a manner that is incompatible with the purpose for which it was originally collected. The primary purposes for which we use your personal data are set out below.

3. How We Share Your Data

Circumstances under which ban880 may disclose your personal information

Ban880 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. We may, however, share your personal data with the following categories of third parties in strictly limited and controlled circumstances:

• Payment Service Providers: We share necessary financial data with bKash, Nagad, Rocket, Upay, and banking partners solely for the purpose of processing deposits and withdrawals on your behalf. These providers are contractually required to handle your data securely and in accordance with their own published privacy frameworks.
• Identity Verification Partners: To fulfil our KYC obligations, we may share identity document data with specialist third-party verification providers. These providers process your data only for the purpose of identity and age verification and are prohibited from using it for any other purpose.
• Game Studios: Certified game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited session data necessary to operate their games on our platform. No personally identifiable financial data is shared with game studios.
• Legal & Regulatory Authorities: We may disclose your personal data to law enforcement agencies, regulatory bodies, or courts if we are required to do so by applicable law or by a valid legal order. We will notify you of any such disclosure where we are legally permitted to do so.
• Fraud Prevention Services: We may share data with industry fraud prevention networks to detect and prevent fraudulent registrations, payment fraud, and bonus abuse.

All third parties with whom ban880 shares personal data are required to maintain appropriate technical and organisational measures to protect that data. We do not permit third parties to use your personal data for their own marketing or commercial purposes.

4. Data Retention

How long ban880 keeps your personal information

Ban880 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes or enforce our agreements. The specific retention periods that apply to different categories of data are as follows:

• Account & Identity Data: Retained for the duration of your active account and for a minimum of five years following account closure, in accordance with applicable anti-money-laundering record-keeping requirements.
• Financial & Transaction Records: Retained for a minimum of seven years from the date of the transaction to comply with financial record-keeping obligations.
• Game Activity Logs: Retained for a minimum of two years from the date of the relevant gaming session.
• Support & Communications Records: Retained for three years from the date of the last communication, or longer where the communication relates to an unresolved dispute.
• Technical & Usage Data: Retained in aggregated or anonymised form indefinitely for analytics purposes. Individual-level technical logs are deleted or anonymised within 12 months.
• Marketing Opt-In Records: Retained for the duration of your active consent, plus two years following withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where deletion is not immediately technically feasible (for example, where data is stored in backup archives), the data will be isolated from active processing and deleted at the earliest practicable opportunity.

5. Data Security

Technical and organisational measures protecting your data

Ban880 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. Our key security measures include:

• 256-Bit SSL Encryption: All data transmitted between your device and the ban880 platform is encrypted using industry-standard 256-bit SSL/TLS protocols. You can verify this by the padlock icon in your browser's address bar when visiting ban880.org.
• Encrypted Data Storage: Personal data stored on our servers is encrypted at rest. Payment credentials such as mobile wallet numbers are tokenised and never stored in plain text.
• Access Controls: Access to personal data within ban880 is strictly limited to authorised personnel who require it to perform their job functions. All internal access is logged and audited regularly.
• Firewall & Intrusion Detection: Our platform infrastructure is protected by enterprise-grade firewalls and continuous intrusion detection systems that monitor for unusual access patterns in real time.
• Regular Security Audits: Ban880 conducts periodic internal and third-party security assessments to identify and remediate vulnerabilities before they can be exploited.
• Staff Training: All ban880 personnel who handle personal data receive regular training on data protection best practices and their obligations under this Privacy Policy.

Whilst we implement robust security measures, no online platform can guarantee absolute security. If you suspect that your ban880 account has been compromised, please contact our support team immediately via Telegram at @ban880support.

6. Cookies & Tracking Technologies

How ban880 uses cookies and similar technologies

Ban880 uses cookies and similar tracking technologies to operate the platform effectively, improve user experience, and analyse usage patterns. A cookie is a small text file placed on your device when you visit a website. The cookies used by ban880 fall into the following categories:

• Strictly Necessary Cookies: These cookies are essential for the ban880 platform to function correctly. They include session authentication cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without affecting core platform functionality.
• Functional Cookies: These cookies remember your preferences — such as language settings and preferred game categories — to provide a more personalised experience on your next visit.
• Performance & Analytics Cookies: These cookies collect anonymised data about how players use the ban880 platform, including which pages are visited most frequently and where users encounter errors. This data is used solely to improve the platform and is not associated with your personal account.
• Session Integrity Cookies: Used to detect and prevent fraudulent activity by correlating session data across multiple requests during a single visit.

You can control cookie settings through your browser's built-in privacy controls. Disabling strictly necessary cookies will affect your ability to log in and use the ban880 platform normally. Disabling functional or analytics cookies will not prevent you from playing games or making transactions.

7. Your Data Rights

What you can ask ban880 to do with your personal data

You have a number of rights in relation to the personal data that ban880 holds about you. These rights are set out below. To exercise any of these rights, please contact our support team at [email protected] or via Telegram at @ban880support. We will respond to all requests within 30 days. In complex cases or where we receive a high volume of requests, we may extend this period by a further 30 days, in which case we will notify you.

8. Updates to This Privacy Policy

How we notify you of material changes

Ban880 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we provide. When we make material changes to this policy, we will update the effective date at the top of the page and, where the changes are significant, notify registered players via their registered email address or via a notification displayed upon login to the platform.

We encourage you to review this Privacy Policy periodically to stay informed about how ban880 protects your data. Your continued use of the ban880 platform following the publication of any updated Privacy Policy constitutes your acceptance of those changes. If you do not agree with the updated policy, you should discontinue use of the platform and contact our support team to discuss your account options.

The current version of the ban880 Privacy Policy is always available at ban880.org/privacy-policy. Previous versions may be requested from our support team by contacting [email protected].

9. Contact & Data Enquiries

How to reach ban880 about privacy matters

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which ban880 handles your personal data, please contact our support team using the details below. We are committed to resolving all privacy-related enquiries promptly and transparently.

Please include your registered email address, a description of your enquiry, and — where relevant — the specific right you wish to exercise. We will acknowledge receipt of your request within 5 business days and provide a full response within 30 days.